Existing Customer

Claims - See below

To make any other amendment to your policy, please call us on 01277 376001

We are unable to provide amendment quotations or amend policies by email

 Claims

For motor accidents, fire or theft

To report a new claim, please call our claims report line* on:

01277 596 099


In the event of an accident...

  • Keep calm - do not admit liability

  • Call 999 if emergency services are needed

  • Exchange names, addresses and insurance details

  • Note everything you can - all witnesses, vehicles, locations, damage and accident circumstances

  • Be sure to note the make, model, colour and registration number of every vehicle involved

  • Draw a sketch of the scene and take photos if possible

  • Remember to look out for other traffic around the accident, particularly on busy highways

  • Report the accident on 01277 596099

*Our claims report line is provided by Winn Solicitors

Windscreen/Glass Claims

To report a new claim, please call the Windscreen Claimsline in your policy book, below is a list of our insurers, click on the logo for the windscreen claims line.

  • Ageas - 0800 174 764

  • ERS - 0330 123 5992

  • Highway/LV - 0330 678 5590

  • Markerstudy - 0808 1788126